AI Support Copilot

Customer Support That Improves Itself

AI-powered reply suggestions, unified inbox, and self-learning knowledge base. Reduce support load by up to 60%.

2M+

Tickets

500+

Teams

24/7

Support Inbox

3 neue Tickets

Thomas MüllerHoch

Rechnung #4521 - Fehlerhafte Abbuchung

vor 2 Min

Guten Tag, auf meiner Rechnung #4521 wurde ein falscher Betrag abgebucht. Statt €99 wurden €199 abgebucht. Bitte korrigieren Sie das umgehend.

Weitere Tickets in der Warteschlange

Anna Weber

API Integration Frage

Max Fischer

Feature Request: Export

Measurable Results

60%

Less Support Workload

< 30s

Faster Response Time

94%

Higher Customer Satisfaction

Productivity

Intelligent Customer Support

AI Reply Suggestions

Context-aware responses based on your knowledge base.

Unified Inbox

Email, chat, social media – all in one place.

Knowledge Base

Self-learning knowledge base with AI search.

Multilingual Support

Auto-translate and respond in 50+ languages.

Smart Routing

AI assigns tickets to the right agent based on expertise.

Analytics & Insights

Track CSAT, response times, and agent performance.

“ZenAssist hat unsere Support-Abteilung transformiert. Die KI-Vorschläge sind so gut, dass unsere Agenten sie oft direkt absenden können.”

Maria Schmidt

Head of Customer Success, TechStartup GmbH

One Inbox. All Channels.

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Facebook

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SMS

Phone

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